POS Systems News

Arnotts selects Epson's IR-700 for EPoS upgrade

Arnotts selects Epson's IR-700 for EPoS upgrade

Major department store implements advanced touchscreen technology to enhance the customer experience

 

Arnotts, Ireland's oldest and largest department store, has implemented a new EPoS system featuring Epson's IR-700 and software from Oracle. Recently undergoing redevelopment and extension, Arnotts chose Epson's latest Intelligent Register system for fast, reliable and efficient customer service at the point of sale and to reflect the contemporary and modern store environment.

Having previously rolled-out a fully integrated inventory, warehousing and merchandise management system, Arnotts also decided to upgrade its points of sale in order to ensure maximum reliability and efficiency. “With more than one million products on offer, reliable IT is paramount to an efficient and smooth point of sale,” explained Paul Dickson, director of information systems at Arnotts. “We needed to feel totally secure that any hardware we implemented was up to the challenge, but at the same time was totally user-friendly.”

Featuring an integrated, intuitive touchscreen, built-in receipt printer and magnetic stripe reader, Epson’s IR-700 includes everything needed for the point of sale in one compact and stylish unit. Ergonomically designed, it offers Arnotts smooth, effortless transactions for faster service at the point of sale. “We went with Epson’s IR-700 for many reasons – speed, flexibility, reliability and looks. It’s easy to install, portable and extremely durable which is vital in any fast moving retail environment.”

In total, Arnotts has 204 Epson IR-700s and, as a result, every retail zone within the store is now benefiting from a new and improved point of sale. “The Epson system is working extremely well and has really improved store operations. It’s given the staff the power to deliver enhanced service,” commented Paul.