POS Technical Documents

Purchasing and receiving inventory

Useful terminology

bin location – The location in your store of a particular item. Bin locations can be shelves, displays, baskets, rooms, or areas in the store, as you choose.

category – A group of inventory within a department in your store database. The category can represent a location in your store, or it can be a conceptual grouping, such as “Football Gear” or “Merlots.”

department – A group of inventory in your store database. The department can represent a location in your store, or it can be a conceptual grouping, such as “Sporting Goods” or “Red Wines.”

master pack quantity – The multiples by which an item must be ordered. For example, a supplier might offer an item in packs of six. When the item is added to an automatically generated purchase order, Store Operations will set the quantity ordered to the lowest multiple of six that is required to reach (or exceed) the restock level for the item.

minimum order quantity – The minimum quantity of an item that must be ordered from a particular supplier. When the item is added to an automatically generated purchase order, Store Operations will increase the quantity ordered to the minimum order quantity, even if a lesser quantity is needed to reach the item’s restock level.

purchase order – In Microsoft Dynamics RMS, a form used for both ordering and receiving goods from suppliers.

reorder point – The inventory level at which an item should be reordered.

restock level – The desired inventory level an item should reach when it is ordered.

stylesheet – A file, based on the EXtensible Stylesheet Language (XSL), that provides formatting and styles for purchase orders exported from Store Operations.

supplier – A company or vendor that sells goods to retailers.

Tips for setting up your items

With Microsoft Dynamics RMS, you can save time by generating batches of purchase orders all at once, using a variety of criteria. To take full advantage of this powerful functionality, you will need to add some information to your items. In this section, we provide instructions that will help you to:

Order by supplier and have supplier information prefilled into each purchase order. You will need to create a database record for each of your suppliers, and then add one or more suppliers to each of your items. Be sure to enter the cost (supplier price) and, if appropriate, the minimum order and master pack quantities for each supplier. If an item has more than one supplier, set the primary supplier for the item. You can then choose to order by primary supplier, by supplier with the lowest cost, or from a specific supplier.

Generate purchase orders based on stock levels. You will need to set the reorder point and restock level for each item.

Generate purchase orders by department or category. You will need to assign each item to a department and category.

Generate purchase orders for items in a certain location in the store. You will need to set the bin location for each item.

Generate purchase orders for only those items that are offered online. You will need to set the option that indicates that the item is available on the Web site.

By using combinations of settings, you can generate purchase orders for very specific groups of items, such as ordering from their primary suppliers those items in a specific category that have reached their reorder points.

To create a supplier record

1.

On the Database menu in Store Operations Manager, click Suppliers, and then click New.

2.

Enter information about the supplier, and then click OK.

To change supplier, department/category, bin location, and reorder settings for a specific item

1.

On the Database menu, click Items.

2.

Select the item that you want to modify, and then click Properties.

3.

Enter one or more of the following settings:

To set or change this

Click this tab

And then

Supplier information

Suppliers

Take one or more of the following actions:

Click Add to choose a supplier.

Click Remove if the item is no longer carried by the selected (highlighted) supplier.

Click Primary to set the selected supplier as the primary supplier.

Type values in the Min. Order, MPQ, or Cost columns.

Note
The values in the Cost column should be the prices charged by the suppliers.

Reorder information

Inventory

Type values in the Restock level and Reorder point boxes.

Department and category

General

Select a department by clicking the magnifying glass next to the Department box, and then, if desired, select a category by clicking the magnifying glass next to the Category box.

Bin location

Special

Type a value into the Bin location box. Note that this text must exactly match the bin location setting for other items in this location.

Web site option

Options

Select the Item is available on the website check box.

4.

Click OK to save the item.

To change reorder settings for a group of items

1.

On the Wizards menu, click Inventory Wizard.

2.

On the Welcome page of the wizard, click Next.

3.

On the Select Inventory Task page:

If you want to change supplier settings, select Task 140: Change Item Ordering Info.

- or -

If you want to change restock levels or reorder points, select Task 160: Change Item Restocking Info.

4.

On the next wizard page, take one of these actions:

To select items by department, category, or supplier, select Items in these departments, Items in these categories, or Items from these suppliers, as appropriate, and then select the check boxes for the desired groups, and then click Next.

To select items manually, select Add items manually, and then click Next.

To select items using a filter, select Items from this filter, click Filter, add the filter criteria, click OK, and then click Next. For more information about setting up filters, see “Filtering report data” in Store Operations Online Help.

5.

Click Finish to view the Inventory Wizard Workpad.

6.

Add, delete, or import rows as needed, and then indicate any desired changes in the white-shaded columns.

7.

When you are done entering changes, click Commit to update the database based on the change list.

Notes

If you are changing item ordering information, only items that have suppliers assigned will appear in, or can be added to, the workpad.

If you click Cancel in the Inventory Wizard Workpad, the database will not be modified.

Creating purchase orders

Microsoft Dynamics RMS provides a variety of options for creating purchase orders. You can create a purchase order manually for only those items that you select, or you can create purchase orders automatically for:

All items in your store

Items that have reached their reorder points

Items that were sold in a specific time period

Items from specific suppliers

Items in specific departments or categories

Items in specific bin locations

Items that meet specific filter criteria

Store Operations will generate as many purchase orders as are needed to order all of the items that meet your criteria.

To create a purchase order or batch of purchase orders

1.

On the Inventory menu in Store Operations Manager, click Purchase Orders, and then click New.

The Create New Purchase Orders dialog box appears.


2.

Make selections about the purchase orders that you want to create.

To create purchase orders for

Do this

Specific items that you select (manual purchase order)

Under Generation Selection, select Create a new blank purchase order for manual entry, and then click OK.

All items in your store

1.

Under Generation Selection, select Generate for all items in the selected group.

2.

Under Group Selection, select All items.

3.

Under Supplier Selection, select the suppliers that you want to order from, and then click OK.

Items that have reached their reorder points

1.

Under Generation Selection, select Generate based on reorder information.

2.

Under Group Selection, select All items, or select the groups you want. For more information about group selection, see the other entries in this table.

3.

Under Supplier Selection, select the suppliers that you want to order from, and then click OK.

Items that were sold in a specific time period

1.

Under Generation Selection, select Generate based on items sold between the following dates, and then select the start and end dates for the time period.

2.

Under Group Selection, select All items, or select the groups you want. For more information about group selection, see the other entries in this table.

3.

Under Supplier Selection, select the suppliers that you want to order from, and then click OK.

Items from specific suppliers

1.

Under Generation Selection, select Generate for all items in the selected group.

2.

Under Group Selection, select Only items from selected suppliers or Only items from selected primary suppliers, as appropriate.

Note
If you select the primary suppliers option, only those items for which the selected suppliers are the primary suppliers will be included in the purchase orders, even if the selected suppliers offer other items.

3.

Select the check boxes for the suppliers that you want to include in the batch of purchase orders.

4.

Under Supplier Selection, select the suppliers that you want to order from, and then click OK.

Items in specific departments or categories

1.

Under Generation Selection, select Generate for all items in the selected group.

2.

Under Group Selection, select Only items in selected departments or Only items in selected categories, as appropriate.

3.

Select the check boxes for the departments or categories that you want to include in the batch of purchase orders.

4.

Under Supplier Selection, select the suppliers that you want to order from, and then click OK.

Items in specific bin locations

1.

Under Generation Selection, select Generate for all items in the selected group.

2.

Under Group Selection, select Only items in the specified filter, and then click Set Filter.

3.

In the Field box, select Bin Location.

4.

In the Operator box, select Equal (=) or Contains, as appropriate.

5.

In the Filter value box, type a bin location that you want to include in this batch of purchase orders.

6.

Click Add.

7.

Repeat these steps to add filter criteria for any additional bin locations. Be sure to select the OR option button before adding each criterion.

8.

When you are done adding filter criteria, click OK, and then click OK again.

Items that meet certain filter criteria (such as Web items or items with certain words in their descriptions)

1.

Under Generation Selection, select Generate for all items in the selected group.

2.

Under Group Selection, select Only items in the specified filter, and then click Set Filter.

3.

Add filter criteria as desired.

For example:

To generate purchase orders for Web items only, select Web Item in the Field box, select Yes, and then click Add.

To generate purchase orders for items that have certain words in their descriptions, select Description in the Field box, select Contains in the Operator box, type the text you are interested in into the Filter value box, and then click Add.

You can add as many criteria as you want. Use the AND and OR option buttons to indicate how the criteria are related to each other. Use the Negate expression check box to indicate a negative criterion, such as when you want to locate an item that does not contain certain words in its description.

For more information about setting filter criteria, see “Filtering report data” in Store Operations Online Help.

4.

Click OK, and then click OK again.

Notes

If you chose to create a blank purchase order, the purchase order form will open and you can begin entering information. For more information, see “Modifying existing purchase orders” later in this article.

If you chose to automatically generate purchase orders, Store Operations will determine the number of purchase orders that are required to satisfy the criteria you entered (usually one per supplier), and then it will create the orders. Unless you chose the Generate based on reorder information or Generate based on items sold option, you will need to modify each purchase order by typing in the quantities that you want to order. For more information, see “Modifying existing purchase orders” later in this article.

If a message appears that says no orders were created, it means that Store Operations did not find any items that met your ordering criteria. You can try again using different criteria, or you can manually create a purchase order for the items that you want to order.


Modifying existing purchase orders

You can edit your open and partially received purchase orders in a number of ways. For example, you can add or remove ordered items, change ordered quantities, or change shipping information.

Tip
In general, you should not make changes to a purchase order that has been placed with the supplier, as this could cause discrepancies between store and supplier records.

To modify an existing purchase order

1.

If needed, open the purchase order form. On the Inventory menu in Store Operations Manager, click Purchase Orders, select the purchase order that you want to modify, and then click Edit.

2.

Make changes on the Header tab as desired. For information about the available settings, click Help.

Note
If you leave the PO number box blank, Store Operations will automatically generate an order number for you.

3.

If desired, click the Contents tab and modify the item list in the purchase order in one of these ways:

To add an item to the purchase order:

Click Add Item to select the item from a list and specify its ordered quantity.

- or -

Click Quick Scan to open the QuickScan dialog box.

QuickScan dialog box

In the QuickScan dialog box, you can scan the item you want to add, type the lookup code of the item, or click Lookup to select it from a list. For each item, type the quantity that you want to order, and then click Accept. When you are finished adding items, click Done.

Note
If you add a matrix, lot matrix, or assembly item to the purchase order, you will be able to specify the ordered quantity of each component item.

To remove an item from the purchase order, select the item, and then click Delete.

To change the quantity ordered, supplier cost, or supplier tax rate value for an item, click in the appropriate cell, and then type the new value.

To change the value in the Cost or Tax Rate column by performing a calculation, click in a cell in the column, and then click Formula. Enter the specifics of the calculation you want to perform, select whether to modify the value in the current row or the values in the entire column, and then click OK.

4.

When you are finished making changes to the purchase order, click OK.


Placing and printing a purchase order

As a best practice, Microsoft recommends marking a purchase order as placed on the day you print or export it for transmission to the supplier. In this section, we describe how to place and print a purchase order. For information about exporting a purchase order, see the next section.

To place and print a purchase order

1.

On the Inventory menu in Store Operations Manager, click Purchase Orders.

2.

Select the purchase order that you want to place and print, and then click Edit.

3.

In the Placement status box, select Order has been placed.

4.

If needed, change the date in the Date placed box.

5.

Click Print, and then click Yes to save changes.

6.

Review the order in the Print Preview window to make sure it will print properly. You can use the Change printer properties and Change page properties buttons on the toolbar to adjust the margins, orientation, and other print options.

7.

Click the Print document button on the toolbar, specify the pages and number of copies to print, and then click OK.


Exporting purchase orders and using stylesheets

Instead of printing a purchase order, you can export it to an e-mail message, a file, or another program. This enables you to transmit purchase orders to suppliers in the electronic format that you or they prefer. With the stylesheet feature, you can transmit the purchase order as a formatted Microsoft Excel spreadsheet, Microsoft Word document, or HTML Web page.

Note
For more information about stylesheets, see “Creating custom stylesheets” later in this article.

To export a purchase order

1.

On the Inventory menu in Store Operations Manager, click Purchase Orders.

2.

Select the purchase order that you want to export, and then click Edit.

3.

In the Placement status box, select Order has been placed, and then change the date in the Date placed box as needed.

4.

Click Export Document, and then, if prompted, click Yes to save the purchase order.

The Export dialog box opens.

Export dialog box

5.

Specify the settings for the export.

To export the purchase order to

Specify these settings

The body of an e-mail message

Destination: Email
File Format: HTML

An XML attachment to an e-mail message

Destination: Email
File Format: XML

The default Internet browser

Destination: Application
File Format: HTML or XML

- or –

Destination: Internet Browser
Stylesheet: RMS Purchaseorder.xsl or a custom .xsl file

An HTML file

Destination: File
File Format: HTML

An XML file

Destination: File
File Format: XML

A text file

Destination: Microsoft Excel

Once the file is in Microsoft Excel, you can save it as a text file by using the Save As command and selecting the Text (Tab Delimited) file type.

Microsoft Excel

Destination: Microsoft Excel
Stylesheet: RMS Purchaseorder.xsl or a custom .xsl file

Microsoft Word

Destination: Microsoft Word
Stylesheet: RMS Purchaseorder.xsl or a custom .xsl file

Note
The results of these settings might vary depending on how your computer is configured.

6.

If needed, take one of the following actions:

If the Save As dialog box appears, browse to the folder where the file should be created, specify the file name, and then click Save.

If an e-mail message is created, type an e-mail address and subject line as you normally would, add text as desired, and then click Send.

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Creating custom stylesheets

Store Operations comes with two built-in stylesheets, one for purchase orders and one for inventory transfers. If you have experience writing XSL files, you can use the default files as the basis of your own custom stylesheets.

Important
Do not modify the built-in stylesheets directly. Instead, make a copy of the built-in file that you want to use, and then make modifications to the copy. That way, you can always revert to the built-in stylesheet if you have problems.

Stylesheet location

To be available in Store Operations, your custom stylesheets must be located in the stylesheet folder. By default, this folder is the POFormats folder in the installation folder for Store Operations. A typical path to this folder is:

C:\Program Files\Microsoft Retail Management System\Store Operations\POFormats

To make your custom stylesheets available in the Export dialog box, simply copy the .xsl files to this folder.

Note
If you want to keep your stylesheets in another folder, you can change the stylesheet location in Store Operations Administrator. On the File menu, click Configuration, click the Paths tab, and then click the magnifying glass next to the PO Stylesheet box.

Outline of the built-in purchase order stylesheet

In the built-in purchase order stylesheet, RMS Purchaseorder.xsl, you will see eight sections: the specification section, the header section, and six template sections.

Specification section. This section contains format information for the stylesheet, currency and other numeric variable formats, and other variable definitions.

Header section. This section sets the title of the purchase order, specifies the template that makes up the body of the purchase order, and provides the CSS-like style definitions for the stylesheet.

Template sections. These sections provide the content and layout of the purchase order, using HTML table coding and references to the XML fields in the exported purchase order.

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Receiving inventory

Microsoft Dynamics RMS lets you receive inventory in a number of ways. You can receive inventory against an existing purchase order, receiving all or only a portion of the items on the order, or you can create a purchase order for the items in a received shipment. The second method is useful if you manage your purchasing over the Internet or by phone.

To receive inventory against an existing purchase order

1.

On the Inventory menu in Store Operations Manager, click Purchase Orders.

2.

To view purchase orders that have both Open and Partial status, select Show All in the Filter box.

3.

Select the purchase order that you want to receive, and then click Receive.

4.

Take one of the following actions:

If the entire order has arrived, or if all of the remaining items in a Partial order have arrived, click Receive All, click Commit, and then click Yes to confirm the changes to the database quantities. The inventory levels will be adjusted and the purchase order will be closed.

If only part of the order has arrived, you are expecting the other items in a future shipment, and you want to make the received items available for sale immediately, type the received quantities in the appropriate rows in the Qty Rcv column, click Commit, click Yes to confirm the changes to the database quantities, and then click No when you are asked if you want to close the purchase order. The inventory levels will be adjusted and the purchase order status will change to Partial.

If only part of the order has arrived, you are expecting the other items in a future shipment, and you are not ready to make the items available for sale, type the received quantities in the appropriate rows in the Qty Rcv column, and then click OK to save your changes to the purchase order. The inventory levels will not be adjusted, and the purchase order will remain Open for later changes.

If only part of the order has arrived and you are not expecting the other items, type the received quantities in the appropriate rows in the Qty Rcv column, click Commit, click Yes to confirm the changes to the database quantities, and then click Yes when you are asked if you want to close the purchase order. The values in the Qty Ord column will be changed to match the values in the Qty RTD column and the purchase order will be closed.

Notes

If any item in the received order is a serialized item, you will need to enter the serial numbers for the received units. You can do this right in the purchase order. In the row for the serialized item, click in the Qty Rcv column, and then click the small button that appears there. In the Serialized Item Detail dialog box, click Add to specify the serial number or numbers for each unit. You have the option of generating serial numbers automatically.

If the received quantity of a child item pushes its available quantity up over the number of child items included in the parent item, the available quantity of the parent item will be incremented. For example, if a parent item contains six child items and six child items are received, the available quantity of the parent item will increase by one, while the available quantity of the child item will remain the same.

To receive a shipment that does not appear on a purchase order

1.

On the Inventory menu, click Purchase Orders.

2.

Click New, select Create a new blank purchase order for manual entry, and then click OK.

3.

On the Header tab, enter basic information about the purchase order, as desired. If you leave the PO number box blank, Store Operations will create an order number for you.

4.

Add the received items to the Contents tab, following the instructions in “Modifying existing purchase orders” earlier in this article. Be sure to set the ordered quantity for each item to the quantity received in the shipment

5.

Click OK to save the purchase order.

6.

In the Purchase Orders list, select the new purchase order, and then click Receive.

7.

Click Receive All, and then click Commit.

8.

If you are asked to confirm that the order should be received even though it has not been placed, click Yes, and then click Yes to confirm the changes to the database quantities.

The inventory levels will be adjusted and the purchase order will be closed.

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Canceling purchase orders

To ensure that you can generate accurate automatic purchase orders, Microsoft does not recommend deleting Open or Partial purchase orders. Instead, you can cancel the purchase order in one of these ways:

Select the purchase order in the Purchase Orders list, and then click Receive. Change the received quantities as needed (for a partially received order), or leave the received quantities at zero, click Commit, click Yes to confirm the changes to the database quantities, and then click Yes when you are asked if you want to close the purchase order.

Note
If the received quantities for all items in the purchase order are zero, there will be no change to the database quantities. Also, the empty purchase order will remain Open. To close the order, you will need to click OK in the purchase order window, and then click Yes to reconfirm that the order should be closed.

Select the purchase order in the Purchase Orders list, and then click Edit. On the Contents tab, delete each of the ordered items, click OK, and then clicked Yes when you are asked if you want to close the purchase order.

Closed purchase orders cannot be deleted or canceled.

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Generating purchasing reports

Microsoft Dynamics RMS includes a built-in Purchase Order List report that will give you an overview of your purchasing and receiving activity for the time period that you specify. The basic form of the report provides a list of all Open and Partial purchase orders. You can modify the report to show Closed orders, too, and with some simple layout changes, you can see summary and totals information for each supplier or date range.

Another reporting option is the Item Movement History report. This report shows changes to inventory levels for any reason, including received shipments.

To generate a simple Purchase Order List

1.

On the Reports menu in Store Operations Manager, point to Quotes/Orders, and then click Purchase Orders.

2.

If you want to include Closed purchase orders in the report, click Remove.

3.

If you want to limit the information in the report, set filter criteria as desired, such as by specifying a date range or a certain supplier. For more information about filtering reports, see “Filtering report data” in Store Operations Online Help.

4.

Click OK.

To modify the Purchase Order List report

1.

In the report window, take one or more of the following actions:

If you want to

Follow these steps

Example

Change the sort order

Click the column header for the column you want to sort by. Click the header again to reverse the sort order.

Sort the report by purchase order value by clicking the Sub-Total header.

Move a column

Click and drag the column header left or right to the new location.

Drag the Supplier column to the far left to make suppliers the focus of the report.

Group information and see summaries or totals for the groups

Click the Select columns to group button on the toolbar. Clicking the button again will group additional columns, or you can keep clicking the button until the information is un-grouped.

Tip
Before you group columns, move to the far left the column or columns that you want to group by.

With the Supplier column on the left, group information to see totals data for each supplier.

Expand and collapse grouped information

Click the plus and minus signs to the left of the groups you want to expand or collapse, or click one of the expand or collapse buttons on the toolbar.

To make the report a summary report, click the Collapse all groups button on the toolbar. This condenses the report down to the summary information it provides.

View different columns

1.

Click the Show/Hide columns button on the toolbar.

2.

Select the check boxes for the columns you want to show, clear the check boxes for the columns you don’t want to show, and then click OK.

Add the Date Placed column.

In a report that contains only Open purchase orders, hide the Status column.

2.

If the modified report is one you will want to generate again, click the Memorize button on the toolbar, type a name for the report, and then click Memorize.

Note
To generate the memorized report later, click Memorized on the Reports menu, click the name of the report, and then click Generate.

To generate the Item Movement History report

1.

On the Reports menu, point to Items, and then click Item Movement History.

2.

Set or change filter settings as desired, and then click OK.

Notes

Inventory changes from purchase orders have PO/Inventory Transfer in the Type column.

You can modify the Item Movement History report by using the methods described above for modifying the Purchase Order List report.


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