POS Technical Documents

Printer power is not turned on

• Power code is not connected firmly.
Verify the status of connecting the power code. Connect the power code and try printing.

•RESET signal is input through the interface.
Remove the interface cable from the printer and verify whether the phenomenon can be avoided.
Enable/disable of RESET signal from the interface may be switched with the DIP switch or memory switch depending on the product.
Referring to the user’s manual of the product in use, change the setting and try printing.
If RESET signal switching feature is not available, study the disconnection of RESET signal between the host and the printer.

•Printer failure
Failure in the printer is assumed. Ask the agent you purchased the product for repair.