POS Technical Documents
Drawer Does Not Open
•Drawer is not connected firmly.Verify the status of connecting the drawer. Connect the drawer correctly and try printing.
•The wiring and specification of the drawer being connected is not correct.
Verify that the wiring and specifications of the drawer in use comply with the specifications described in the user’s manual of the product of our company.
Verify the control code being transmitted to open the drawer and the control code received by the printer.
Verify the control code received by the printer by using a line monitor or hexadecimal dump printing feature.
If there is any error in the control code being transmitted, correct the control code to be transmitted and try printing.